Radiant Vida Spa Privacy Policy & Terms and Conditions


Introduction

This Privacy Policy & Terms and Conditions outlines Radiant Vida Spa's practices with respect to information collected from users who access our website at radiantvidaspa.com, or otherwise share personal information with us (collectively: " Users "). 




1. Privacy Policy 


At Radiant Vida Spa, we are committed to protecting your privacy. This Privacy Policy outlines how we collect use, and protect your personal information when you use our website and services.


When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.


We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 


What information we collect?

 We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.


 We may collect the following types of information when you visit our website or engage with our services: 

  • Personal Information: Name, email address, phone number and other contact details when voluntarily submitted through our contact forms.
  • Usage Data: Information about how you interacted with our website, such as IP address, browser type, and referral sources.


How do we receive information about you?

We receive your Personal Information from various sources:

  • When you voluntarily provide us your personal details in order to register on our Site.
  • When you use or access our Site in connection with your use of our services.
  • From third party providers, services and public registers (for example, traffic analytics vendors).


How do we use your information?

We use your Personal Information for the following purposes:

  • To respond to inquiries and provide customer support.
  • To send service-related updates and appointment reminders.
  • To provide SMS notifications for clients who have opted in.
  • To improve website functionality and enhance user experience.


SMS Opt-in and Communication

If you opt in to receive SMS messages from Radiant Vida Spa, you consent to receive text messages related to:


  • Appointment reminders.
  • Provide Service updates.
  • Response to your inquiries.

 

By opting in, you acknowledge:

  • Message frequency varies depending on your needs.
  • Message and data rates my apply as per your carrier.
  • Your information will not be shared with third parties for marketing purposes.
  • You may opt out at any time by replying STOP.
  • For assistance, reply HELP or contact us directly.

 

How do we protect your information?

We implement reasonable security measures to protect personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

 

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.


Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 


We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.


Third-party Disclosure

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share data:

  • With service providers assisting in operations (e.g., email communication platforms).
  • When required by law or to protect our legal rights.


Your Rights & Choices

  • You may request access to the personal data we hold about you.
  • You can opt out of marketing communications or update your preferences at any time.
  • You can request deletion of your personal data, subject to legal and business retention requirements


Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.


Contact US:

For questions about this Privacy Policy, please contact us at info@radiantvidaspa.com or call (832) 981-2595.



2. Terms and Conditions


Use of the website

By accessing and using Radiant Vida Spa's website, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our site.


Services Offered

Radiant Vida Spa provides wellness-related information and services. The information on this website is for general informational purposes only and does not constitute to legal, financial, or diagnosis.


SMS Communications Terms

By Submitting your phone number and opting in to SMS communications, you agree to receive text messages from Radiant Vida Spa, subject to the following:

  • Purpose: Messages are strictly informational and may include appointment reminders, provide service updates, and responses to inquiries.
  • Frequency: Message frequency varies.
  • Charges: Standard message and data rates may apply.
  • Opt -out: You can unsubscribe by replying STOP at any time.
  • Help: For support, reply HELP or contact us.


User Responsibilities

By using our website, you agree that you will not:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Transmit harmful or malicious content.


Limitation of Liability

Radiant Vida Spa is not Responsible for:

  • Any errors or inaccuracies in the content provided.
  • Third-party website links or services.
  • Any damages resulting from website use, including service interruptions or technical failures.


Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Your continued use of the website constitutes acceptance of the updated terms.


How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@radiantvidaspa.com or by calling (832) 981-2595 .




Last Modified 8/20/25